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FAQ’s

If you didn’t find what you were looking for, please feel free to message us at goldcoastcookieco@gmail.com.

  • To find your closest stockist, tell us your postcode via DM (facebook/ instagram) or e-mail goldcoastcookieco@gmail.com! We will get back to you as soon as we can.

    Alternatively, if you have the patience, order a box direct to your door! If you order Monday – Wednesday (before 8am) you should get your delivery within 1-2 days.

     

  • Cookies are made in an environment where nuts are handled so we never advise consumption of our cookies if you have a severe nut allergy.

    However, if you have mild nut allergies, know that only Choc Hazelnut Filled, Buena Filled, Dark Choc Walnut and Peanut Butter Filled contain nuts.

  • See the official nutritional information specifications in this link.

  • 1 Wholesale

    Cookies arrive in cartons of 24 and in bags of 6. There is only 1 flavour per carton.

  • ‘Direct-to-door’ cookies have upto 7 days shelf life at room temperature. To extend shelf life, refrigerate or freeze cookies then thaw back to room temperature.

    For a baked fresh and gooey experience microwave the cookies for just 10-15 seconds!

  • For a baked fresh and gooey experience microwave the cookies for just 10-15 seconds!

  • Cookies have a 1 year frozen or a 6 month refrigerated use by date.

    Fully thaw cookies for 2-3 hours INSIDE the sealed bags before putting them out.

    Always aim to sell cookies 1-2 days after defrosting for freshest and softest results. Never sell cookies 7 days after defrosting.

    Keep defrosted cookies in sealed containers (at ambient or refrigerated temperature) when cookies aren’t on display.

  • 1

    Sell cookies in attractive rows using our complimentary flavour cards for best results.

  • Due to the butter and egg content of our cookies, we unfortunately do not offer any vegan/dairy free free options.

  • We do have two gluten free flavours: ‘Gluten Free Dark Choc Walnut’ & ‘Gluten Free Peanut Butter’.

    The best way to get these are through our website (when they become available as a limited time offering) or by requesting your favourite cafe to stock them!

     

  • Minimum:

    We offer free shipping for any wholesale order over 3 boxes (4 or 5 if you are in a rural location). You can order less if you’d like to pay for the shipping.

    Maximum:

    Pallet quantities are our speciality. We have the capacity and capability for any nationwide volume. Use the enquiry form or send an e-mail to goldcoastcookieco@gmail.com to find out more.

  • We do not have any certification however every cookie except Cookie Monster/M&M Oreo is halal friendly.

    If in doubt, please check our nutritional information for any potential sources of gelatin.