By viewing the website at https://www.goldcoastcookies.com.au/, you are agreeing by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. By default, the materials contained in this website are protected by applicable copyright and trademark law unless stated otherwise.
In no event shall Gold Coast Cookies or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Gold Coast Cookies’s website, even if Gold Coast Cookies or a Gold Coast Cookies authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on Gold Coast Cookies’s website could include technical, typographical, or photographic errors. Gold Coast Cookies does not warrant that any of the materials on its website are accurate, complete or current. Gold Coast Cookies may make changes to the materials contained on its website at any time without notice. However Gold Coast Cookies does not make any commitment to update the materials.
Gold Coast Cookies has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Gold Coast Cookies of the site. Use of any such linked website is at the user’s own risk.
Gold Coast Cookies may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
These terms and conditions are governed by and construed in accordance with the laws and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
This policy is for Gold Coast Cookies – https://www.goldcoastcookies.com.au/ effective as of 2024.
We will be notified by the payment gateway containing your order details (providing you have supplied an email address) We will confirm your order within minutes. All goods will be sent out within three working days. For any reason, if goods are unavailable that are out of our control, the delivery may take longer.
Enquiries on deliveries please contact us.
This policy is for Gold Coast Cookies – https://www.goldcoastcookies.com.au effective as of 2024.
This policy sets out the circumstances in which goods supplied by us to a customer (“you”) will be accepted for return.
AUSTRALIAN CONSUMER LAW
The Australian Consumer Law (ACL) protects consumers by giving them certain guaranteed rights when they buy goods and services. For example, the ACL requires that goods must be free of defects, and do what they are meant to do. Services must be carried out with care and skill. These rights, which the ACL says automatically apply whenever goods or services are supplied to a consumer, are called ‘Consumer Guarantees’ Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
CHANGE OF MIND RETURNS
We will replace goods if they have been damaged during shipping. Notify us via email as soon as possible. You return the item within 30 days of purchase.
The Item is;
WHEN GOODS WILL BE ACCEPTED FOR RETURN
We will accept goods for return only after assessment as set out above, where the goods:
If you are entitled to a refund under the ACL, your refund will be issued to you by your original payment method for the goods.
Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair goods.
Claims for compensation or reasonable expenses incurred in returning your purchase should be addressed to our Customer Service team at the address below and need to be accompanied with supporting evidence.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
HOW TO RETURN YOUR PRODUCT
Returns can be sent back to us, our address and location can be found on our contact page.
You will need your tax invoice (email receipt) as information on this is needed as proof of purchase. For a change of mind return/exchange, the delivery fee is non-refundable.
This policy is for Gold Coast Cookies – https://www.goldcoastcookies.com.au effective as of 2024.
